Aegisys and Harris NorthStar proudly announces the following innovative business solutions available IMMEDIATELY direct to you!

What is ExclusiveNET and why is it so important?

ExclusiveNET membership is how NorthStar solutions powered by Aegisys forge our networks to each and every Enterprise clients location. Aegisys uses encrypted Extranet connectivity to link your firewall to our Data Center. What results is the ability for your enterprise to securely harness our robust and innovative solutions to your network requirements. We believe that a cost of service as opposed to having to incur all the costs of hardware, software procurement, cost of staff and annual maintenance is preferred by many. Often, IT departments are spread thin already and to do more with less is a growing concern to your network uptime and security. Please contact Ken Hayes at  khayes@harriscomputer.com or Rick Beyers at rbeyers@aegisys.com for your no risk assessment.

Here are just a few of our service offerings ...

  NorthStar HOT SITE Disaster Recovery

 
Secure, ONLINE and ready when you need it ... definitely just not a tape on a shelf!


Our Disaster Recovery solutions is more than a backup. Our robust services range from the ability to backup your critical files direct to your private data vault to a business class solution that mirrors your production NorthStar server(s). Should your production server fail or worse, your building be compromised due to Natural Disaster, you may fail-over to your Disaster Recovery server located in our Network Operations centre. Imagine having the ability to log into your Disaster Recovery server real-time and be able to check your data on demand. You can print, and operate exactly as you would from production. Then consider our service will also supplement your existing Windows networks offering a complete DR ZONE for your enterprise. When it comes to protecting your data, no one comes close to our integrated solutions.

Aegisys ExclusiveNET Services

Frequently Asked Questions ...

HOW DOES IT WORK? Aegisys builds an identical server within the Aegisys Data Center infrastructure. The Disaster Recovery environment we engineer for you is private and 100% 3rd party auditable. Your Disaster Recovery environment is not shared on a common server as some other services do. Aegisys and Harris NorthStar will configure and manage your data synchronization using our automations. These vary based on your Operating System platform and Database. Aegisys defines your recovery window once we evaluate your specific environment.

WHAT AFFECTS WHAT I CAN HOT SITE? Aegisys is able to offer Disaster Recovery services beyond NorthStar. We support Windows applications such as Microsoft Exchange, and many other Windows 3rd party applications. However, logically, we are only able to only retrieve your data within a set time window usually during the evening / early morning hours. Therefore, your Internet bandwidth limits what "volume" of data we can sync with nightly. During first contact, we will discuss if your current connections meet your Disaster Recovery requirements.

HOW SECURE IS IT? Very! Aegisys bases our services on Extranet Connectivity between your firewall and our datacenter. This makes your solution as if it was in the next room with full 100% encryption. It is by the very same tunnel, you are able to fail-over to the Disaster Recovery Server in the event of a failure. Aegisys Data Centers are audited each year by a third party to ensure we are following best practices. View our Annual Letter of successful completion of audit here.

WHY IS THIS METHOD PREFERRED? Most companies use tapes to backup their data. Our solution is a LIVE server that may be logged into at any time to Test and Verify all is working as it should unlike a tape on a shelf that may not be complete or unreadable. Our solution delivers on the promise of Peace of Mind!

Pricing varies by client. applications and licensing requirements. Please contact Rick Beyers at rbeyers@aegisys.com to engineer your disaster recovery solution today.

*Reduced prices may apply based on engineered bundle

http://www.firstscience.com/home/photos/leaf_35.html  NorthStar Virtual Hosted Services powered by Aegisys

"GREEN"
approved by Mother Nature ...


NorthStar Virtual Servers eliminates the need to constantly replace or upgrade servers. The Virtual Server, hosted through our ExclusiveNET, will have, as part of a cost of service, private integrated access to your hosted server with the ability to install more RAM and CPU at the click of a mouse. Bundled with our Disaster Recovery services above, you will have an high availability configuration for automated fail-over with-in our operations centre. To do this yourself with physical hardware, you would need to buy two servers plus the cost of software and dedicated staff to manage your solution to even come close to what we are offering. Our solutions encompass Windows, Linux and Solaris. Our cost of service has been preferred by our clients as it does away with the large capital expenses, constant upgrades and depreciation and eliminates the computer "graveyard" in the back room. Aegisys servers are updated every three years to ensure our clients receive the fastest, most economical performance possible. Please note that this is DIRECT Console access to your servers and NOT a dashboard. You will have FULL administrator credentials if you wish. Supported software includes Harris NorthStar, and most Windows and Linux applications unique to your enterprise!

Pricing varies based on client requirements such as number of servers, licensing requirements, and support required. Please contact Rick Beyers at rbeyers@aegisys.com to engineer your solution today.

*Reduced prices may apply based on engineered bundle

Aegisys Helpdesk Support Services


Place a certified helpdesk in your Enterprise. Aegisys supplements your Harris NorthStar maintenance by offering you real-time response to issues on your PCs, Servers, and related network Infrastructure without so much as a technician on site. We take watching your network seriously so our Helpdesk is bundled with monitoring and LIVE response 24x7x365. This allows us to be proactive in our approach to service you better. Management options include annual maintenance for databases such as MSSQL, Informix and Informix Online, Oracle and MYSQL. Supported platforms include Windows, Linux and Solaris. By incorporating Aegisys into your infrastructure, you will be assured of prompt knowledgeable proactive response from our support specialists.

Pricing varies on helpdesk services required. Items that can affect cost would be 24x7x365 support (FREE with our Disaster Recovery solutions) and degree of responsibility of your Enterprise class network IE Supplementary or Dedicated. Please contact rbeyers@aegisys.com to discuss your requirements. First contact is FREE so there is no risk to achieving your piece of mind!

NorthStar Enterprise Remote Access Portal -  Free with Service bundles
Pandemic Ready!


Aegisys requests clients close local remote access to their networks. By centralizing remote access through Aegisys, your enterprise is more secure, audited, and managed. Aegisys provides, as part of our cost of service, SSLVPN remote connectivity meaning once connected, through our ExclusiveNET, you will be able to access your mapped drives, launch NorthStar and assume control of workstations and servers just as if you were still at work. This is a key component to our Disaster Recovery solutions as staff can function from home against Production and Disaster Recovery servers alike. Keeping you productive is easy, doing so while you are at home with family is priceless!

Our SSLVPN solution will even integrate into your Corporate Active Directory so that if you disable an account local to your Enterprise, it automatically disables remote access through Aegisys! Superior integrations towards your continued security is paramount in all our solutions.

WHO home

Finally, with the H1N1 virus outbreak, we are once again reminded that everyone MUST have a pandemic strategy. We become a cornerstone to that commitment by allowing your staff once authorized by you to connect from home as if they were in the office via our SSLVPN Portal. Aegisys and Harris NorthStar are committed to keeping you connected to your data.

Free as part of a engineered Bundle - per user cost will apply if only our SSLVPN access solution is required.

Web and Exchange Hosting

Aegisys offers a secure DMZ for our clients to host their business' critical sites and to allow integrations to database backend systems. Our systems are secure, monitored and managed with your availability in mind 24x7x365. Hosting ECARE, MCARE, EIS including your corporate Web sites has never been easier.

Pricing for this solution will vary as some simply require hosting for static web sites that rarely change whereas others have a dedicated ODBC connection and more sophisticated integration to remote networks. When used for Harris NorthStar functions, this is often included FREE with our service bundles. Please contact rbeyers@aegisys.com to engineer your solution.

Automated Windows Patch Management


Aegisys takes the guess work out of your Patch Management. Our servers are scheduled to patch your workstations and servers based on a pre agreed time to ensure your network is up to date and as secure as it can be. Detailed PDF reports that indicate what has been completed within your enterprise. Our Patch Management systems meet and exceed NERC SIP compliance requirements.

Harness the power of our ExclusiveNET infrastructure to empower your ASP solution. Direct secure access to hosted software makes our solution among the most robust and secure available today. To your clientele it would appear as if you were in next room allowing printing, FTP or drag and drop and sharing of data in the most seamless manner possible.

Pricing for this solution is based on number of PC's and Server's requiring direct patching. Aegisys will as same cost of service assist in the building of WSUS services within your Enterprise to supplement network load management based on a schedule we mutually agree upon. Contact Rick Beyers at rbeyers@aegisys.com to discuss your solution for this most important aspect to your network security.

Database ManagementNorthStar  Database and Performance Services powered by Aegisys


Information Technology is what we do ... period. It has been this diverse knowledge base that has allowed Aegisys to be preferred by Harris NorthStar in the direct assessment of Enterprise class networks with unique integration requirements. We visit businesses requiring reviews in Internal and External DNS, Active Directory, Database standards, performance issues and so much more. We are proud to partner with Harris NorthStar as their Business Integration Solutions Provider to work to the benefit of each and every client.

The difference between the Standard and Premium below is our ability for Aegisys and Harris NorthStar to be pro-active. With the Standard plan, we will receive alerts as they occur and we would then log in to correct. However this would be a “reactive” plan. With the Premium services, we are able to monitor 24x7x365 securely through the site to site VPN tunnel and as such we can catch small issues before they become large ones. We can detect failed disks, monitor disk capacity and physical server performance and respond to keep the monitored devices running stable instead of the “peaks and valleys” of issues common to today’s busy networks and servers.

Standard Database Management

 Remote Database management includes:

 Installation and setup of Database engine – If MSSQL is already installed, we will perform cross-check on its configuration and provide report. This includes review of local security policies, memory configuration specific to AWE within MSSQL and base physical server check to include a server health check, networking including DNS, Disk Space, SQL distribution of log and database files.

Configuration of MSSQL Mail – this including working with your IT department to ensure email is allowed to relay to a distribution group of MSSQL administrators. In most cases Aegisys and Harris are first response but typically, we include internal IT contacts for informational purposes only. This is completely customizable and will be adjusted on first contact. MSSQL operators are configured complete with profile setup and events are attached for specific MSSQL monitoring

MSSQL Events – Aegisys will add MSSQL events to alert our team of memory, CPU, disk I/O issues, and other key performance indicating bottlenecks. These events are attached to operators created above for proactive response. Events arrive typically by email. Aegisys offers optional mail relay services against our SMTP servers so as to streamline email flow.

 Database maintenance plans – these are created and provide core automations to your SQL distributed instances. These plans will check integrity, report on backup successes and failures, and report on log management to name a few. These plans will send email nightly on all activities successful and failures. Aegisys monitors and proactively responds to any issues as they occur.

PREMIUM DATABASE Management

 Prerequisite – IPSEC Site to Site Tunnel between Aegisys ExclusiveNET & Client

 Once this dedicated VPN tunnel is created, Aegisys Monitors your MSSQL instances securely through our encrypted tunnel. Real-time monitors include the following:

Dedicated Pro-active monitoring - 24x7x365 alerts with self correcting automations. Based on the alert, Aegisys can automatically restart stopped services as an example. Aegisys monitors service, disk, processor, memory and bandwidth. Reports of all DAILY server activity is emailed each day to our clients. This will give you day to day trend analysis of your server and databases overall performance to your enterprise. This report is part of assisting our clients meet regulatory standards such as NERC.

Backup management – Aegisys will monitor all backups and ensure transaction log files remain in check. Database Shrink management to optimize your disk space and overall backup windows is included.

Database Integrity Repairs – Aegisys and Harris will sense any issues with the integrity of the data associated with NorthStar. Maintenance would then be scheduled to perform the work and return your database online with 100% health.

Please contact Ken Hayes at khayes@harriscomputer.com or Rick Beyers at rbeyers@aegisys.com for prompt responses to any questions and pricing specific to your unique requirements that you may have.

ExclusiveNET Intrusion Detection


Aegisys provides HoneyPOT and Extrusion Detection capabilities to your business class network. These nodes are engineered to capture unauthorized traffic in your network from curiosity seekers as well as track where your users are going legitimately within your enterprise. These node(s) on your LAN and DMZ zones prove invaluable when your key network resources are being scanned. Available to you as a monthly cost of service, maintaining your security has never been easier.

Contact Rick Beyers at rbeyers@aegisys.com for more details. Some conditions do apply for this option.

3rd Party Audits to ExclusiveNET clients is here!

Network Compliance to standards is critical to your enterprise.  Aegisys will be able to deliver annual third party audit services direct to your enterprise ensuring year by year, your enterprise is properly run to "best practices" in the industry.

SentryMetric's has joined our family of services to deliver Direct Remote network auditing services without the burden to your staff. It is schedulable, secure and performed when it is convenient to your enterprise. Aegisys will work closely with you and SentryMetrics to create a scope of work to ensure uptime and productivity. Ethical firewall audits, internal server and workstation scans, policy review and much more are available immediately ON DEMAND!

WHY WOULD AEGISYS USE A 3RD PARTY? We believe it important as part of this process to have an impartial opinion when reviewing your network security. More along the lines that the "Police cannot Police the Police". Our long term clients have found this approach to be reassuring and corporate auditors feel that it adds a level of credibility in process that was not previously available.

 

We work for a broad range of clients in varied sectors and industries. We pride ourselves on maintaining long-term relationships with our clients and believe that our clients enjoy working with us. Some of them are:

 

North Attleborough Electric Department - A Customer Owned Utility Serving Our Community Since 1894

Disaster Recovery
North Attleborough Electric Department has chosen Aegisys to provide management services for their Electric CIS Systems to an offsite location for a GO-LIVE Solution. Aegisys recognizes that is is just as important to remember how data is synchronized as it is to where the Disaster Recovery solution is located. From start to finish our solution is robust, secure and reliable.

Danver Electric Mass

Disaster Recovery
Danvers Electric utilizes Aegisys' ExclusiveNET to provide synchronized Mirror server services to their Water and Electric CIS Systems. Danvers enjoys a fully redundant GO-LIVE Solution. Tape backups are important but the ability to log into their HOT SITE solution each day assures everyone in the knowledge that the solution is ready when needed most.

Keys Energy Key West Florida

Disaster Recovery
Aegisys is proud to provide Keys Energy with full Mirror server services their Electric CIS Systems. Keys Energy benefits with a fully redundant GO-LIVE Solution. Being in a Hurricane zone, Keys Energy's emphasis on their business continuity was paramount in their selection of Aegisys Disaster Recovery Hot Site services.

Wellington North Power

Disaster Recovery
Wellington North Power has chosen Aegisys to provide synchronized Mirror server services to their Electric CIS Systems. Wellington North Power currently enjoys a full redundant GO-LIVE Solution.

ElectriCities

Disaster Recovery
ElectriCities has chosen Aegisys to provide synchronized Mirror server services to their ASP Electric CIS Systems. ElectriCities currently enjoys a full redundant GO-LIVE Solution.

 

Delivering solutions that drive business results

Our service bundles are packed with value. When hosting with Aegisys, integrated Disaster Recovery for hosted server's is included. Our 24x7x365 monitoring is included FREE so you will know pro-actively if something is to going wrong. Our monitoring may be extended back to your Enterprise to further reduce your cost of ownership to your internal network monitoring. Harris NorthStar will work to build you the best package based on your specific requirements. Need more? No problem ... just add to your package as you wish. Let us help take the strain off of your IT department.

How we make your Disaster Recovery HOT SITE solution as if it is in the next room ...

Aegisys recognized early on in the engineering of our solutions that to provide truly meaningful Disaster Recovery alternatives, it had to provide for clients who either did not have the luxury of an alternate site or for those who had the alternate location but geographically was across the parking lot so was not far enough away to avert a natural disaster.

This approach did not go unnoticed by Harris NorthStar. So we went to work and developed our innovative HOT SITE approach to your NorthStar software investment as part of your business continuity. Our solution is one that enhances your availability, integrates seamlessly into almost any business class network, and is able to serve almost anyone, anywhere Disaster Recovery services provided an Internet connection exists through our ExclusiveNET.

We eliminate the worry that the tape on the shelf has ALL your data ... our solution is LIVE and may be accessed anytime from anywhere securely so you are confident that should something happen, your data is ready!